Aerie’s Management Solutions looks at how you can run your operation the most efficiently, effectively, and in alignment with your long-term goals.  Using the proven Baldrige Principles, Aerie will work with your organization to achieve performance excellence.

Our approach is systemic (integrated) and systematic (organized and logical).  We apply sound engineering principles in our work so you can be the best you can be.  At Aerie, we look at:
  • Systems integration
  • Cause-and-effect orientation
  • Focus on process versus personality
  • Using the power of culture to inspire commitment and focus

We conduct individual interviews as well as facilitate group discussions to gather the information needed for analyses of performance challenges.  Our approach is multi-level.

Individual: 
  • Performance Assessment
  • Accountability
  • Knowledge Capture
  • Succession Planning

Organizational:
  • Strategic planning
  • Corporate Knowledge Management
  • Accountability systems:  metrics & performance targets
  • Organizational analysis / assessment & development
  • Process and outcome management / improvement

Aerie’s Management Solutions include:

STRATEGIC PLAN DEVELOPMENT
We’ve got to figure out how to get out of this hole!  Let’s put together a plan so that everyone can do their part!  But how do we develop a plan REALLY based on honest, open dialogue?

Aerie will work with the leadership team to create a plan that identifies the Strengths, Weaknesses, Opportunities, and Threats (SWOT) existent in every organization.  Our process focuses on those strategies that will make the most difference.  Included will be the development of a communications strategy so that everyone who needs to own the vision can do so.   Our approach is based on honest, inclusive dialogue.  We tackle the issue of ‘business as usual’ during the strategic plan sessions.

EXECUTE THE PLAN
OK.  We’re done with the meeting.  Now what happens?

Do you find that although you came up with a great vision, a specific mission and well-communicated plan, it doesn’t seem to be making a difference in the daily activities of your employees?  Most organizations have a sense of where they want to go, and the best organizations formalize their intentions.  Few organizations actually execute the plan successfully.  Aerie can help you design daily routines and activities that support implementation.  Aerie can stay with you to act as the “change agent”, confronting roadblocks and making sure progress is made toward the goals set in the plan portion. 

ESTABLISH METRICS AND MONITORING SYSTEM
Our problem is that the people who work here are not accountable for their results!  How do we change this?  Or, My boss wants to know how I’m doing at meeting the goals we agreed to.  How do I demonstrate my performance?

Aerie will help you to develop and track performance, whether individually, departmentally or company- wide.  Ideally, this is best done from the “top down.”  However, focusing on results will benefit everyone regardless of where the process begins within your organization. Documenting what you do and establishing systems to track performance over time is key to continuous improvement.

PROCESS / OUTCOME ANALYSIS AND IMPROVEMENT
Why can’t that department get things done in time?   OR  That department never cooperates with the rest of us!

Aerie will lead your team through a group exercise to document and analyze company processes.  So often, efforts are duplicated or not effective because of poor communication – the right hand not knowing what the left hand is doing!  Documenting the process is the first step to identifying these opportunities for improvement. This is fundamental to making sure you are measuring the right things and that you are focusing on both outcomes and outputs.  Process is the new language of work.  Learn it or suffer the consequences of continual rework and lost customers.

BUILDING AND MAINTAINING HIGH PERFORMANCE MONITORING
We have a great product and a great plan!  Why doesn’t everyone work together so we can be successful?

It is said that even with the best plan, best product(s) and the best people in place, culture always wins!  Aerie will evaluate your company’s cultural strengths and areas for improvement, and will identify the drivers of healthy, high performance organizational culture.  Through one-on-one sessions and/or group training, we will help your organization operate more effectively and efficiently.  Our training includes:
  • Understanding and establishing accountability
  • Analyzing corporate and individual roadblocks to optimal performance 
  • Team building
  • Improving communication within and outside the group
  • Enabling sharing of individual and institutional know-how

Aerie’s Approach and practices recognize the depth to which organizational development has changed.  We offer just-in-time consulting, just-in-time solutions and just-in-time implementation.


offering engineered solutions